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EVER WANTED to LEAD YOUR OWN
GROUP of FRIENDS
to an EXOTIC ISLAND in the CARIBBEAN
or PACIFIC
for the SCUBA DIVING VACATION of
a LIFETIME?
NOW YOU CAN EARN the FREE TRIP READILY
THROUGH U.S. DIVE TRAVEL'S TIME-TESTED...
GROUP LEADER INCENTIVE PROGRAM
Phone: 952-953-4124.
E-mail: divetrip@bitstream.net
Internet Address:
www.usdivetravel.com
Mailing Address:
U.S. Dive Travel
PMB 307 / Suite # 116
15050 Cedar Ave. S.
St. Paul, MN 55124-7047
INDEX:
To navigate through this document easily, click on the
hot links below:
A. Introduction: A win-win-win scenario -- how a group tour benefits clients, the group leader & USDT alike.
B. Air Ticket Incentives:
How wholesale air prices help both group leader & clients.
C.
Lodging & Diving Incentives: How group leaders earn
a free land package.
D. Live-Aboard
Vessel Incentives: How group leaders earn a free vessel
package.
E.
14-Point Plan for Becoming a Tour Group Leader: The rewards
are many.
F.
Key Public Relations Issue: Why clients often fare better
by booking with a group leader,
not directly with a resort or vessel. You'll
need to know this answer.
G.
Need a Divemaster Card?: An encouraging word for aspiring
tour-group leaders.
H.
Emergency Assistance Plan: Helpful model for divemaster
candidates & group leaders,
based on Puget Sound hospitals & agencies.
A.
INTRODUCTION
Every week at the St. Paul, MN office of U.S.
Dive Travel we receive phone calls from across the USA, from Canada & also Europe,
from divers interested in becoming tour group leaders for our guide service.
Since 1991, we have assembled a highly-trained, dependable cadre of dive instructors &
divemasters across North America & Western Europe who organize groups for us -- most from within
dive clubs, dive shops or private groups of diving buddies.
Many of these well-motivated tour leaders will travel 1 to 3 times
a year to tropical islands for us, taking typical groups of 8-15 divers,
& often several non-diver spouses. Some groups are substantially larger. We very much enjoy our association
with these tour leaders.
They work hard gathering their team, prepping the paperwork & spearheading
the creative marketing necessary for groups to coalesce. That's why we
reward these guides well for their labors. Because these independent contractor
guides are one mainstay of our growing wholesale business, we at U.
S. DIVE TRAVEL whenever possible give the group leaders free
land or live-aboard packages & super-low wholesale net rates on their
group's airfares.
Guided group trips prove to be a win-win-win
scenario for all concerned:
When group leaders book through
USDT
they will enjoy 4 important advantages:
1. In some select markets in the South Pacific, for example, we'll sell you the air tickets,
whenever space & contracts permit, at straight wholesale rates-- plus
our minimal markup -- allowing you to offer your dive buddies tremendous
savings. Some trips you can mark the air tickets up
as much as $70 - $80 per ticket to each client
& still beat the airline's lowest retail price by $50 or
more. (This volatile market changes daily, just like the stock market, amigos.) These are savings that solo clients normally could not have secured
on their own in the retail marketplace. We grant these discounts only to
groups of sufficient size (usually no fewer than 10 - 12 persons). This markup
margin is money you can use to defray your own air ticket cost.
2. For groups as small as 8 - 10
divers, depending on the resort, or 10-18 divers for live-aboard yachts,
we can give you as the trip leader a free land
or vessel package.
3. As a full-service dive-travel
wholesaler, we'll take most of the administrative hassles off your shoulders
& do the bulk of the planning job for you.
All you need to do is market your socks off, gather a group
under your capable wings, give us names, dates & any destination you
choose in the Pacific or Caribbean. We'll do all the rest -- group air tickets,
land accommodations, diving & any side tours -- every detail honed
to a 'T.'
4. What's more, we already have
a thorough liability waiver, travel insurance advisory, gear & safety
checklist, plus expert travel tips all printed in a handy, easy-to-follow
booklet for each client.
Here's how these free-trip opportunities work in our prime bargain destinations:
B.
AIR TICKET INCENTIVES
(Wholesale airfare prices vary between high & low
seasons & are subject to possible change as local taxes & tariffs shift within host countries.)
Airlines, of course, can & do change their prices all the time,
without warning. But clients are protected when they book with U.S. Dive
Travel, if they book early enough to grab those highly prized wholesale
spaces. That's because our contract net rates with certain carriers stay solid
-- with set seasonal ceilings, no matter what wild gyrations hit the retail
market. (Fluctuations in wholesale net rates are much less frequent.)
Feel free to call us if you need more air ticket information: 952-953-4124.
C.
LODGING & DIVING INCENTIVES
(Prices & package terms subject to possible changes.)
Now, please consider these free vacation opportunities.
We can offer free land packages (lodging & diving) to the leader of
any independent travel group that books group air & land through us,
to many of our prime destinations. That means we'd like to encourage any
experienced divemaster or instructor with a dream destination to consider
organizing your own group. It'll be the best & most satisfying vacation
you ever experience. Here's a succinct summary of how the system works for you.
These are merely helpful examples, as USDT can arrange superior group discounts at any of hundreds of resorts worldwide, in the 30+ countries we represent contractually.
Call for details: 952-953-4124.
These are some of our best group-leader bargains this year. As
always, we're happy to custom craft a special contract for your group to
any reasonable destination, anywhere in the Pacific, Caribbean or Indian
Ocean. Just call us for details: 952-953-4124.
D.
LIVE-ABOARD DIVE VESSEL INCENTIVES:
Here is a capsule summary of tour-leader incentives for
some of the world's top live-aboard dive vessels. Please hot-link back
to the vessel pages for photos & details.
(Prices & package terms are subject to possible changes):
(Call us about the ever-changing specials for group leaders, which we can secure from this
exceptional 5-star fleet. These are among the finest ultra-luxury live-aboards in the world,
impeccably appointed. With full-boat charters we normally can secure 2 or 3
free diver berths as a leader comp, depending on vessel & season.
There's a port tax added to all trips. These port taxes are required
by the host countries of all live-aboard tourists.)
(Call us about the ever-changing specials for group leaders, which we can secure from this
exceptional 5-star fleet. These are among the finest ultra-luxury live-aboards in the world,
impeccably appointed. With full-boat charters we normally can secure 2 or 3
free diver berths as a leader comp, depending on vessel & season.
There's a port tax added to all trips. These port taxes are required
by the host countries of all live-aboard tourists.)
For more info on USDT's live-aboard vessel options, call: 952-953-4124.
E.
The 14-POINT PLAN for GETTING ESTABLISHED
as an INTERNATIONAL TOUR LEADER
for USDT:
1. All prospective group leaders for scuba-diving trips
must first be formally certified as a divemaster
or instructor by PADI, NAUI, SSI or YMCA, or another internationally
approved dive certification agency. Your professional status must be current,
with no legal or quality assurance issues pending.
2. Great
News for Non-Scuba Clients: USDT is always happy to work with
any person who wants to organize a non-diving group vacation to any tropical
destination. For example, let's say an uncle plans a 34-person family reunion
(complete with kids) for a beachfront resort in Kailua-Kona of Hawaii,
highlighted by a couple days of boat-based snorkeling or deep-sea fishing.
Or maybe an office professional gathers 12 co-workers for a deluxe snorkeling
trip to the Belize Barrier Reef. With easygoing vacation trips of this
sort, where technical liability is minimal, the group leader can ignore
USDT's listed requirements # 1, #4, #5, #8 & #14. Therefore, the non-diving
group organizer can enjoy the same resort or vessel discounts we offer
to dive tour leaders, with almost no paperwork required. In most cases
of large groups, after the group leader's trip is paid for, there still
remains ample savings to share among all group members.
3. Back to dive-tour leaders: USDT
needs photocopies of your passport's
photo/data page, & your driver's license photo/data side, plus both
sides of your professional diver certification card (i.e. divemaster or
instructor). Thank you for your consideration.
4. All scuba-tour leaders must carry
at least $1 million of professional liability
insurance (however we strongly recommend $5 million)
in your own name -- with U.S. Dive Travel & Wild
Island Expeditions specifically listed as co-insured. We recommend PADI's
policy. It is universally respected in the industry.
5. Prospective guides need to have
completed at least 75 career dives,
preferably ocean dives, & we request that your dives be formally logged
& dated for USDT review.
6. We need a brief
cover letter stating your intentions, summarizing your diving
& international travel background, & your basic bio-data -- address,
home & work phones, fax, E-mail, age, plus any health issues that may
affect safety on scuba. Please list the names, phone numbers & dive
shop affiliations of the scuba instructors under whom you received the
Rescue, Divemaster & Instructor levels of your certification.
7. Please cite the special destination
you have chosen for your group trip. Please provide USDT with a brief
written plan for activities, including travel dates, side tours,
preferred lodging & number of boat diving days you want USDT to book
for you.
8. Apart from your instructors,
please provide at least three professional references,
for example employers & supervisors -- with names, addresses, phone
numbers, company names & a brief explanation of your professional relationship
with each person. For university students, professors & career counselors
would be suitable references.
9. All tour guides must agree to
abide by all Terms & Conditions
of the U.S. Dive Travel booking process. (Check the "How to Book a
Trip" hot link on our Home Page to review the Terms.) We ask that
you require all clients in your party, including yourself -- & even
non-divers -- to sign the USDT registration form, the liability release,
travel insurance advisory & the PADI-approved medical checklist ( A
physical exam is seldom ever needed ñ only for serious medical matters.
We run a simple honor system).
10.
PAYMENTS
-- We ask that the tour guide, to better serve the clients, please establish
a clearly separate
account for your tours -- apart from your personal checking
account. Or you may run the dive team's finances through the checking account
of your dive shop or travel center if you own one. Then you need to funnel
your clients' deposits & payments of final balance through that special
dive-team account at all times, so the team's finances have appropriate,
well-managed records. This guideline is extremely important, since U.S.
Dive Travel is lending our nationally good name & reputation for integrity
toward helping your team members book a trip. Everything you do as guide
reflects on all of us. Let's do this the right way from the get-go.
12. We also ask that you please
inform your group members that U.S. Dive Travel is compensating you for
your organizing work with "group leader perquisites."
You need not embellish, since these are private matters between
our company & the group leader. To avoid even the appearance of improper
fiscal conduct, & to cement your trust relationship with your clients,
we ask that you be fully candid with them. They will understand the fairness
of your leader perks. They know you worked hard for the group. The guiding
principle here is this: clients who get a great price, who feel they're
treated fairly & with genuine respect, will be happy clients. They
will grant you the perks you have honestly earned. And they will likely
return for another trip if you do a good job.
13. More
than 90 days before departure, approved tour leaders need to
send USDT a list of all group members, including each person's name, address,
work & home phone numbers, diving certification level, last dive date,
rooming preference (solo, with spouse, with friend), meal preference (regular,
veggie or special-needs diet), & whether any client has a disability
or medical condition that might affect scuba safety.
14. Tour leaders need to send USDT
a brief summary of the trip after completion,
noting any accidents or difficulties with clients, & detailing the
positive points. We ask that this report be faxed or mailed to USDT no
later than 10 days after return. Included in this trip summary, we request
a brief review of all air, land & watersport services booked, so we
can put positive pressures to bear when reforms are needed, or praise the
overseas staffs when they do a great job. This feedback is essential &
helps us keep improving our service, while protecting the interests of
our good clients.
If you have any further questions, or need additional brochures to help you get started with your first tour group, call JOHN or SUSAN HESSBURG, U.S. Dive Travel general managers in St. Paul, MN, at 952-953-4124, Monday through Friday, 9 a.m. to 5 p.m. CST. Best wishes.
F.
KEY P.R. ISSUE: WHY CLIENTS BENEFIT in a GROUP
Always alert for a better deal, some assertive travel
shoppers may challenge you as tour leader & ply you with these questions,
"Why should I bother traveling with your guided tour, since you as
group leader are buying both land & air reservations wholesale from
USDT then marking the total package up to us as clients? Can't USDT give
me the same discount deal as you got, if my partner & I just book directly
with them?"
The answer is a simple & emphatic, "No." It's
best to be frank with your clients. Show them this list below.
If they complain, keep your TLC quotient high, but be firm on facts. Show
them how you're helping them save money, even though you will mark up their
package a fair & reasonable margin to defray your organizing costs.
With most bookings at resorts or on vessels where USDT holds a wholesale
contract, if clients don't have a large group behind them, they simply
cannot match the savings that members of a group will enjoy. For small
groups, the resort or vessel would never cut them a deal better than the
regular retail price. (Normally, USDT defines a group as 10 or more clients
plus the leader.) Here's how the system works, amigos, where USDT holds
wholesale contracts:
G.
For PROSPECTIVE DIVEMASTERS
If you're an Advanced or Rescue certified diver &
you're about to sign up for your Divemaster course, here's a little item
to assist you in hitting the deck running. One requirement that PADI &
NAUI, the top certification companies in North America, will insist upon
is that you complete a comprehensive emergency plan for handling scuba-related
rescues at your local level. It might sound easy but consider the context.
After months of slogging through your pool work & open water checkout
dives with basic students, while juggling your work & social lives,
& keeping the ol' dog walked & the lawn mowed, you'll likely be
bushed. Trust us, we've been there. So here's a bit of good news.
Feel free to crib any ideas you need from this model emergency plan
we developed for our own Divemaster course in Puget Sound. Of course, the
obvious specifics will vary from city to city (emergency numbers, etc.)
but this plan will highlight the basics.
Hope this encourages you to jump in & tackle the exciting Divemaster
curriculum with some gusto. Don't worry, you'll do an excellent job! It's
really a lot of fun & not as tough as you might expect. The challenge
is stimulating. The professional diver certification card represents an
achievement, & an honor, that will last you a lifetime. Go for it!
If you live in the U.S., Canada, Europe, Japan or Australia, call us at 952-953-4124 & we'll help connect you to a top-flight PADI instructor who can give you an excellent Divemaster course. Then once you get your Divemaster card, the hardest part is over. Just make a few phone calls to line up some dive buddies & you may be on your way to becoming one of our hard-working (& well-pampered) team of overseas tour guides. Here goes.....
H.
EMERGENCY ASSISTANCE PLAN for DIVEMASTERS
IMMEDIATE FIRST AID ONCE VICTIM on SHORE:
(Treatment is the same for suspected lung-expansion injury or decompression
sickness.)
1. Calm the victim, if he or she
is conscious. Send somebody quickly to call "911"
with details of the emergency.
2. Keep the victim's airway open.
This is imperative.
3. For the first 20 minutes after the accident, place the victim head
down, left side down. After that, shift the victim to a prone
position flat on his or her back. Keep the victim still.
4. If victim is conscious & breathing, administer 100%
oxygen through demand-regulator valve system. Keep oxygen flowing
smoothly until emergency medical help arrives.
5. If victim is not breathing, & no pulse is detectable, administer
proper CPR, as per rescue training (use the "A-B-C"
memory jogger):
6. Protect victim from excessive
heat, cold, wetness or hazardous exhaust fumes.
7. Give victim fluids -- but absolutely no alcohol, caffeine or stimulants of any kind!
When qualified medical technicians arrive, advise them that IV fluids
are in order for the entire ride back to a hospital emergency room or hyperbaric
chamber.
8. Arrange for immediate evacuation when help arrives. Advise EMTs to keep the oxygen flow on non-stop for the full ride back to medical facility. Just like the IVs, this is vital.
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